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 274 reviews
by Larry Ahern on

LARRY AHERN - Jeff and Frank installed two (2) 9x12 carpets. They moved some heavy furniture
including a piano. They were very friendly and did a nice job. Also thanks to Bob Kep our salesman who helped us getting what we needed.

by Elaine Shillabeer on

ELAINE SHILLABEER - My husband & I were well pleased with the service we received from Alice. She helped us pick the perfect vinyl flooring for our kitchen & bath. Scheduling was great, they worked with my work schedule. Jeremy & Jess showed up at my house on time & did a fantastic job. Everything was done to their perfection. Very polite & courteous, even when cleaning up they did great job. We are so pleased we which we did it sooner. Fantastic job & would recommend them to our friends & use them in the near future if need be. Very satisfied customer. Thank you for a job well done.

by Michelle Reisser on

MICHELLE REISSER - When my husband and decided on new flooring, we didn't imagine that we would be this happy with the result! Everything went very smoothly...our sales rep Bruce ensured that we made the best decision for our needs and our installer Jeremy(and associate) got the job done swiftly and beautifully!
I thank you all for making this a great experience!

by Joseph&Lois D on

JOSEPH&LOIS D - Cannot say enough about Jeremy and Jessie they came promptly at 8 o’clock and put down a first time vinyl plank flooring in our home professionally done .We did a walk around before they even started installing and they showed us areas in our kitchen that were a little out of plum and they were able to work around that .thanks again Jeremy and Jesse

by linda stupka on

LINDA STUPKA - I would like to thank Jeremy and Jesse for doing a beautiful job laying down my hardwood floor.They were friendly,polite and helpful and I enjoyed having them work in my home

by Susan Cobb on

SUSAN COBB - Delivery service was outstanding. Jeff was so courteous and polite. Very refreshing to meet someone who is so personable.

by Jeremy Martin on

JEREMY MARTIN - Great job very. Takes pride in his work. A pleasure to work with insures his work is perfect and to your expectations.

by Melissa Abda on

MELISSA ABDA - Our experience started with Lindsay who was extremely helpful in the Scranton store...made choosing simple and not overwhelming. Next, Tony measured. He was so friendly and did a thorough job...quite a large job as he measured our whole house! Our delivery person Jeff was awesome. The man carried in like 40 large boxes of hardwood all by himself. Last but certainly not least were our installers. Eric and his crew Brian and Adam were amazing. They did a phenomenal job. They were courteous, respectful with our things, and took their time. Amazing crew and amazing results. Very positive overall experience.

by Bill and Sue MacNamara on

BILL AND SUE MACNAMARA - Frank and Jeff from the Scranton store were wonderful!
They arrived on time, were very polite, courteous, engaging, and attentive. Our installation went without a hitch!
Kudos to Frank and Jeff!!!!


JACK & GRACE MAHONEY - We purchased an area rug last week at the Scranton store. It was delivered today by FRANK. He installed it quickly and professionally. He was a big help to us.

by Allan Perry on

ALLAN PERRY - Jeremy Martin installed flooring in 3 rooms. It was SO refreshing to have someone come and know what they were doing. These guy's were GREAT. They do so many little things for the customer that they don't have to do. They did a GREAT JOB . I would recommend him to any good friend. Thank's again for a GREAT JOB.

by Donald Dal Maso on

DONALD DAL MASO - I just posted the previous five-star review of Giant Floor and Jenny. I forgot to mention that the delivery person (whose name we forget) was also excellent! Thank You, Folks.

by Exceptional! on

EXCEPTIONAL! - We purchased a large Kerastan wool rug from Giant Floor. Jenny is an outstanding professional who answered all our questions and offered additional considerations we hadn’t thought about. The rug we chose is beautiful and we enjoy it even more as the outcome of our work with Jenny. We highly recommend this store and its staff.

by Bill M on

BILL M - Jeremy and his partner installed the vinyl floor in our basement. I was very skeptical about using vinyl but upon completion it has surpassed my expectations. Jeremih didn’t outstanding job and I would highly recommend him to do yours as well. We have owned several homes over the past couple years and I can say Jeremy ranks up there with the best in terms of professionalism and workmanship.

by Michelle Reck on

MICHELLE RECK - Jeremy Martin installed hardwood in my study. He did a fantastic job. I’m extremely satisfied with his work. Answered all of my questions and was very professional.

by Beverly Robinson on

BEVERLY ROBINSON - Jeremy Martin installed flooring for us. He and his partner did an excellent job! they were very professional, courteous, and prompt. Explanations were given daily.
I would highly recommend him for future work.

by Cindy veliky on

CINDY VELIKY - Jeremy Martin installed my floors and was very professional and did a great job . Highly recommend him and giant flooring to my family and friends .

by Steven T on

STEVEN T - Jeremy and the crew did and excellent job on my parents kitchen floor, they were professional and very informational on the job they were doing, great personalities with an even better outcome, I highly recommend GIANT FLOOR

by Christine & Justin on

CHRISTINE & JUSTIN - We went to the one in Scranton and got the beautiful barnwood vinyl planks. Kevin is so friendly and funny. Staff are cool. Easy to go in and buy. Kevin was helpful with our search and very informative. Mark and John, who installed the flooring did a great job. Very friendly, helpful, professional and punctual. Couldn’t ask for better men. Awesome job. We are so happy with the service and the beautiful floors. Will be going back for carpet for the bedrooms next. Thank you!!

by Forrest & Valeria McGrath on

FORREST & VALERIA MCGRATH - This is an update to a review I submitted on Sept. 10, 2018 where I reviewed the installer which we had some discrepancies with. After I mentioned this to Mark and Pete (owners) they took charge. They inspected the problems and assigned Jeremy and Jesse to the project. I cannot express my extreme satisfaction with Jeremy and Jesse. After inspecting the project they removed part of the floor and relaid it. They were punctual, dedicated, and very knowledgeable with the project. Mark and Pete followed the progress on a day to day basis. If I have to buy any additional flooring there is only one company I will consider; GIANT FLOORING. Mark and Pete stand behind their product and their installers. They were very concerned and apologetic. My wife and I could not be happier. All our concerns were addressed and resolved. Our house, with our new Cali Bamboo flooring, is everything we dreamed it would be. I have nothing but praise for Mark and Pete and the installers, Jeremy and Jesse.

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