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 191 reviews
by Leah Kendra on

LEAH KENDRA - From the minute I walked into your Wilkes-Barre showroom and was helped by Kerry Burke to the installation of my carpet by Jeremy and Boo, I was extremely happy with the knowledge and service that was provided to me. I don't believe I will ever shop for flooring any where else in the future!!

by justin davies on

JUSTIN DAVIES - Looks great, installers were polite and professional. Eric R did an excellent job. Will definitly recommend .

by Grit, Inc. on

GRIT, INC. - We are always happy to see Boo & Jeremy. They are hard working, professional and courteous. We couldn't ask for a better job!

by Dave and Kady on

DAVE AND KADY - The vinyl installed in our kitchen is lovely. Since we own an older home, we has no choice but to use vinyl which proved to be the thinnest material in order to open the back door! Tim and Steve, the installers, were fantastic: no marks on the newly painted walls, straight lines in the pattern, no seams, and best of all no squeaks! Thanks to Tom, our salesman, this job was a rewarding choice.

by Cathy & Ken Landis on

CATHY & KEN LANDIS - Very satisfied with our vinyl flooring guys did a great job!

by Bob and Cindi on

BOB AND CINDI - We completed a rather ambitious home addition project this year and Giant Floor did all of the flooring and tile (bathroom and back-splash). I've had "not great" experiences with local flooring companies in the past, including the Scranton Giant floor. So needless to say, when our Designer recommended Giant Floor from Wilkes-Barre, I was hesitant at best. Trusting our designer turned out to be the best decision I could have ever made. We had the honor and pleasure of dealing with Alice, who our designer prefers to work with. I can sit here and talk about how professional yet pleasant Alice is; or how knowledgeable she is; or how she doesn't pressure you or make you feel uncomfortable; or how she cares so much she gives you her personal cell phone for emergencies while on the job site; or how she is willing to come to the site to inspect and give her opinion to help you make tough choices; or how she makes sure Giant Floor delivers on their promises. But that would all be a waste of time. Because all I need to say is that my wife and I will never go anywhere else or deal with any other person in the world of flooring for the rest of our lives. Alice has made us Giant Floor customers forever. I wish every professional I dealt with on the day to day had the poise, patience, personality and ability as Alice. Because it is a stressful thing dealing with new construction and crazy customers; and yet someone, she pulls it off effortlessly. Thank you Giant Floor and thank you most of all to Alice from Wilkes-Barre!

by cara on

CARA - Love our new rug, and a quick shout out to Jeff, we offered him the chance to drop the rug and go, but he insisted on staying to roll it out and centering it on top of the rug mat, which thank goodness because its harder to do than we thought, thanks jeff and general floors

by Bob James on

BOB JAMES - Two(2) recent visits to the Scranton store, resulted in me purchasing carpets both times. I was helped both times by a salesperson named Kevin. No high pressure on his part, was very helpful in me making my selection of carpet for both my rooms, and was very honest about the time frame to expect for having them cut to size and bound. Soon I will need replacement laminate flooring and my first and probably only start will be the Scranton store location and hopefully deal with Kevin again.

by Byron Berkowitz on

BYRON BERKOWITZ - Recently had carpet installed in my living room , dining room hallways and stairs. Eric R. and his crew did an excellent job. I had informed them that the walls were just painted three days ago and asked them to be extra careful. They did not scratch or put any mark at all on any wall, fantastic concern for my concerns. Thank you Eric and to Giant Floor, including Lindsay who was very helpful and knowledgeable in helping choose the carpet from the Scranton store. Will definitely deal with Giant Floor again.

by Lucille & Frank on

LUCILLE & FRANK - Was really pleased with the service given to us. Tim, the installer, was very friendly, courteous and did a wonderful job on the installation of the kitchen, pantry and laundry room flooring.

by Susan & Terry Knorr on

SUSAN & TERRY KNORR - We are very happy with the service we have received from the sales people at the Bartonsville store. Eric and Jenny went above and beyond to make sure we had the product and installation we needed for our home projects. We also want to thank Tim Fleig who came to do our floor project from the Wilkes-Barre store. Tim was very professional and did an excellent job installing our floor.

by Lynn M on

LYNN M - I only had to pick-up my purchase, but Jeff and Frank were very helpful and friendly. Inside Kevin was also very helpful. This was a very good experience.

by Mary Ellen on

MARY ELLEN - Frank & Jeff delivered 85 cases of hardwood to my house on Wednesday. They were professional, courteous and efficient. What a great introduction to your company.

by Jason roche on

JASON ROCHE - Tim fley did my linoleum install went above and beyond to make the job look great

by JEFF & JEN P. on

JEFF & JEN P. - We had a wonderful experience with Giant Floor (our 2nd) with the purchase and installation of our new kitchen floor. Kevin was super-friendly and helpful in the store and when he came to measure, and Eric R. & crew did a quick, clean and terrific job with the installation. They were all terrific to deal with and we cannot recommend Giant Floor more highly.

by The Pearson family on

THE PEARSON FAMILY - Recently went to the Scranton location to pick out carpet for our new home. Kevin R. Helped us with all of our questions and got us a carpet we couldn’t pass up. He came out to do all the measurements and had all the carpet installed within the week.! We couldn’t have asked for a better experience at Giant. Thank you again Kevin . We will continue to do business with you and your company

by Wayne and Kim Kelley on

WAYNE AND KIM KELLEY - Recently purchased carpet and vinyl tile from the Scranton location.
Although the store was busy a sales Rep named Kevin was extremely helpful.
Kevin worked with us and answered all our silly questions expertly.
The carpet was cut and Kevin and Jeff folded it a way to make it fit in our small truck. Both Kevin and Jeff went above and beyond to help us and we will definitely shop at Giant for our next flooring purchase!

by Denise & Bob Finagan on

DENISE & BOB FINAGAN - This is our 3rd purchase from Giant Floor in Scranton.
We are extremely pleased with every purchase , delivery and installation.
Eric installed our hard wood flooring and wall to wall carpeting and did a fantastic job!

Jeff and Frank did two deliveries and installation for us they are a fantastic team and did a phenomenal job.

All of these associates are well trained,courteous,polite and punctual.

I would highly recommend Giant Floor for all your flooring needs.

We will be back!

by Susan T on

SUSAN T - Jeremy and boo did phenomenal work throughout my whole house I would highly recommend them to anybody looking for flooring

by Maggie Zurawski on

MAGGIE ZURAWSKI - My experience doing business with Giant Floor was so easy, Kevin R. was great, he knows the product and helped me with any questions I had. Eric R. and crew were awesome, they were courteous, professional, cautious with my furniture and did a fantastic job installing my carpeting. I was amazed how they worked as a team, great job, well done!!!!

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