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Average rating:  
 266 reviews
by Bill and Sue MacNamara on

BILL AND SUE MACNAMARA - Frank and Jeff from the Scranton store were wonderful!
They arrived on time, were very polite, courteous, engaging, and attentive. Our installation went without a hitch!
Kudos to Frank and Jeff!!!!

by JACK & GRACE MAHONEY on

JACK & GRACE MAHONEY - We purchased an area rug last week at the Scranton store. It was delivered today by FRANK. He installed it quickly and professionally. He was a big help to us.

by Allan Perry on

ALLAN PERRY - Jeremy Martin installed flooring in 3 rooms. It was SO refreshing to have someone come and know what they were doing. These guy's were GREAT. They do so many little things for the customer that they don't have to do. They did a GREAT JOB . I would recommend him to any good friend. Thank's again for a GREAT JOB.

by Donald Dal Maso on

DONALD DAL MASO - I just posted the previous five-star review of Giant Floor and Jenny. I forgot to mention that the delivery person (whose name we forget) was also excellent! Thank You, Folks.

by Exceptional! on

EXCEPTIONAL! - We purchased a large Kerastan wool rug from Giant Floor. Jenny is an outstanding professional who answered all our questions and offered additional considerations we hadn’t thought about. The rug we chose is beautiful and we enjoy it even more as the outcome of our work with Jenny. We highly recommend this store and its staff.

by Bill M on

BILL M - Jeremy and his partner installed the vinyl floor in our basement. I was very skeptical about using vinyl but upon completion it has surpassed my expectations. Jeremih didn’t outstanding job and I would highly recommend him to do yours as well. We have owned several homes over the past couple years and I can say Jeremy ranks up there with the best in terms of professionalism and workmanship.

by Michelle Reck on

MICHELLE RECK - Jeremy Martin installed hardwood in my study. He did a fantastic job. I’m extremely satisfied with his work. Answered all of my questions and was very professional.

by Beverly Robinson on

BEVERLY ROBINSON - Jeremy Martin installed flooring for us. He and his partner did an excellent job! they were very professional, courteous, and prompt. Explanations were given daily.
I would highly recommend him for future work.

by Cindy veliky on

CINDY VELIKY - Jeremy Martin installed my floors and was very professional and did a great job . Highly recommend him and giant flooring to my family and friends .

by Steven T on

STEVEN T - Jeremy and the crew did and excellent job on my parents kitchen floor, they were professional and very informational on the job they were doing, great personalities with an even better outcome, I highly recommend GIANT FLOOR

by Christine & Justin on

CHRISTINE & JUSTIN - We went to the one in Scranton and got the beautiful barnwood vinyl planks. Kevin is so friendly and funny. Staff are cool. Easy to go in and buy. Kevin was helpful with our search and very informative. Mark and John, who installed the flooring did a great job. Very friendly, helpful, professional and punctual. Couldn’t ask for better men. Awesome job. We are so happy with the service and the beautiful floors. Will be going back for carpet for the bedrooms next. Thank you!!

by Forrest & Valeria McGrath on

FORREST & VALERIA MCGRATH - This is an update to a review I submitted on Sept. 10, 2018 where I reviewed the installer which we had some discrepancies with. After I mentioned this to Mark and Pete (owners) they took charge. They inspected the problems and assigned Jeremy and Jesse to the project. I cannot express my extreme satisfaction with Jeremy and Jesse. After inspecting the project they removed part of the floor and relaid it. They were punctual, dedicated, and very knowledgeable with the project. Mark and Pete followed the progress on a day to day basis. If I have to buy any additional flooring there is only one company I will consider; GIANT FLOORING. Mark and Pete stand behind their product and their installers. They were very concerned and apologetic. My wife and I could not be happier. All our concerns were addressed and resolved. Our house, with our new Cali Bamboo flooring, is everything we dreamed it would be. I have nothing but praise for Mark and Pete and the installers, Jeremy and Jesse.

by Rich & Sue on

RICH & SUE - Jude & Charlie did a terrific job installing our carpeting. Cleanup was perfect.

by Bob & Mariana Trieschmann on

BOB & MARIANA TRIESCHMANN - Recently purchased luxury vinyl planking from Giant Floor. Our salesperson Alice was professional, courteous, and answered all the questions we had.
Ead, Jonathan, and crew did an absolutely amazing job installing our luxury vinyl planking.
I would highly recommend Giant Floor any and all of your flooring or carpeting needs.

by joe cali on

JOE CALI - Jude/Charlie installed my new carpet and they were very professional and courteous and the job was first rate...A credit to your organization!!

by Barbara F. on

BARBARA F. - Jeremy Martin was the installer and did a fantastic job!

by Karen Lutz on

KAREN LUTZ - Jeff delivered an 8x11 rug and pad, moved the furniture, removed the old rug and pad, placed the new one, and replaced the furniture--alone! A one-man crew for a two-man job, and he did an excellent job. Thank you Jeff. Incidentally the rug is beautiful.

by Diane V. on

DIANE V. - Great experience from the beginning with our salesperson Karen assisting us with her knowledge of products and artistic eye for our space, to the end with our install from Jeremy who was timely, professional, and also did a terrific job. Thanks Wilkes-Barre Giant Floor !!!

by Forrest McGrath on

FORREST MCGRATH - We purchased Cali Bamboo flooring and Sam and his crew installed it. The installation took them 3 days. They practically ruined our house. The flooring had big gaps between the boards, they nicked our wallpaper and wood trim, did not use a vacuum cleaner but used a broom instead. This clogged up both my air cleaners. I would not recommend this crew to put Cali in an outhouse. They work too fast and they are very sloppy.

by Stephen S. on

STEPHEN S. - Request Tony and Tim for your carpet installation. Meticulous, experienced, professional and timely work. Also very friendly and respectable gentlemen. Quality product and work and a very satisfied customer. Thank You

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